Finance wired funds to our payment vendor the other day. This impacts members that requested a payment between August 28th through September 3rd. Our vendor mails your payment from Canada, so please be patient for the arrival of international mail.

You may have noticed the past few weeks that there is a delay from when you take a GlobalTestMarket survey to when your MarketPoints appear in your account. Don’t worry! We record all your survey activity and the MarketPoints you earn, and these points will be credited to your account. Our system is operating on a 4-7 day delay, so your MarketPoints are not appearing in your account right away.

We are in the process of upgrading our survey software engine. We currently send survey invites from two software platforms. Soon we will retire the older system for an improved version. This change is causing a communication delay between some of our databases.

We apologize for any inconvenience these technical difficulties are causing. Thank you for your patience and understanding.

Payments for members that redeemed between August 14th through the 20th were placed in the postal service on September 4th. Members in the US should expect to see their check on or before September 18th and international members should receive their check by October 2nd.

Finance wired funds to our payment vendor on September 9th. That means members that requested payment between August 21st through the 27th will be happy to know their check is in the mail. Please allow time for your check to be delivered by our vendor located in Canada.

SCAM ALERT

GlobalTestMarket is aware our brand is being used illicitly in a direct mail scam involving Wal-Mart mystery shopping. GlobalTestMarket is not associated with the group operating this scam from Ontario, Canada. The victims are allegedly targeted from job websites.

Here are the components of the scam: Read the rest of this entry »

GlobalTestMarket issued payments to members that redeemed between July 31st through August 6th last week on August 20th. Payments would have been placed in the postal service on the 20th or the 21st.

We are also pleased to announce payments will be in the postal service tomorrow for members redeeming between August 7th through the 13th. Please note that our payment vendor is located in Canada. That means if you live outside of Canada please be patient for international mail to arrive at your home. Thanks again GlobalTestMarket members!

Finance just wired funds to our payment vendor for GlobalTestMarket members that requested payment between July 24th through the 30th. That means your payment will be in the postal service later today or tomorrow. Please keep in mind that our payment vendor is located in Canada, so be patient with the postal service. Thanks for your participation!

The Chinese believe 08/08/08 is a day of good fortune. Well the GlobalTestMarket members that requested payment between July 17th through the 23rd will be happy to know their payment was authorized by Finance today!

If you redeemed during this time period, and it is your first request for payment please note the following:

• Our payment vendor is located in Canada
• Your payment will be mailed via the postal service
• Your payment should be delivered to the postal service later today or tomorrow

If you do not live in Canada, then please be patient for the international mail to arrive at your home. We still are investigating adding other services to deliver your payments. My team is anxious to provide this request, but we are waiting for the availability of other internal teams to make this happen. In the meantime GlobalTestMarket is diligently working to ensure payments in the US are received within 4 to 6 weeks, and that international payments arrive within 6 to 8 weeks.

Congratulations to 30 randomly selected winners of our July newsletter contest. GlobalTestMarket members were encouraged to leave a comment on the blog article titled, “What is your favorite survey topic? Tell us and earn MarketPoints!” Thirty members were selected today and 200 MarketPoints were awarded to their GlobalTestMarket member account. The lucky members are: Read the rest of this entry »

One of our Finance team members was out of the office due to a family emergency, but she is back now and providing the updates my team needs. Here is the GlobalTestMarket payment information for members requesting payment between July 3rd through the 23rd:

Payment requested for July 3rd - 9th
Funds wired on July 24th
Expected check delivery dates: US members August 7th, International members August 21st

Payment requested for July 10th - 16th
Funds wired on July 31th
Expected check delivery dates: US members August 14th, International members August 28st

Please be patient if you check does not arrive on the exact date above. This is especially important for some of our international members as the world’s postal service varies from country to country.