GlobalTestMarket is pleased to announce our first sweepstakes contest! For every GlobalTestMarket survey you complete between October 1st, 2008 and December 30th, 2008, you will not only earn MarketPoints, but also two entries into a sweepstakes for a USD $500 cash prize! Better yet, the first survey you complete will gain you ten entries!

Even if you don’t qualify for all the surveys you start, you will receive one sweepstakes entry for each survey, in addition to the usual award of 5 MarketPoints. Thirty lucky GlobalTestMarket members will be randomly selected to receive this prize.

The purpose of this sweepstakes is to thank you for your patience while we make some very important changes to the GlobalTestMarket site.  The GlobalTestMarket team is working harder than ever to bring you surveys that are the best fit for you based on your profile. We appreciate your patience.

Remember, every survey you take from now until December 30th could be worth an extra $500!  So respond to surveys early, respond often, and stay tuned for the results!

Please review the rules and restrictions! This contest is only available in certain countries due to legal constraints. It is virtually impossible for us to offer a sweepstakes legally in some countries.

Translated Sweepstakes pages will be uploaded in the next few days.

Members recently observed an increase in the MarketPoint balance, but still had missing points. That was expected because the resolution to our MarketPoint problem required several steps and sequential software releases. We have been working diligently to resolve this issue before the holiday season, and I now have some good news for the membership!

Development just announced there is a software release tonight that will resolve 90% of our current MarketPoint reporting issues. Points that were not reported in your account balance between October 2nd through the 9th, along with a few other reporting errors, should be resolved within the next 24 to 48 hours. We require 24 to 48 hours because it takes time for the program script to update millions of accounts. Chances are by the end of Friday the 14th your MarketPoint balance will finally be accurate.

The remaining MarketPoint issues will be resolved in a few weeks. Please note only a tiny portion of the membership is impacted by the issue that will be resolved in a few weeks.

Will the GlobalTestMarket survey invites accurately report my MarketPoint balance?

Members currently receive two different looking invites. Our older invite should accurately report your MarketPoint balance.

Old GlobalTestMarket Invite

However, our newer survey invites still have some replication issues. To avoid confusion we are removing the MarketPoint balance total until that issue is resolved. We are recording and awarding points from these invites. At the moment we cannot configure the invite itself to display a correct MarketPoint balance total.

Newer GlobalTestMarket Invite

When we are provided with more status updates from our Development team we will post a summary here for your review. Thank you so much for your patience and understanding. We have also started implementing safeguards from preventing future releases from causing so much inconvenience.

Hello Members! 

Many of you have inquired about the status of website and MarketPoints bugs.  It’s taken a bit to update the blog so thank you for your patience. 

As you know, our development team continues to work around the clock to make several improvements to our system.  Garth and I have been informed that the majority of MarketPoints have posted to your accounts and the final window of activity from Oct 2-9 will be migrated soon.  Resolution to this matter should take effect in 2-3 weeks from now so please continue to hang tight.

If you are experiencing any difficulty logging in to your account or redeeming the MarketPoints available in your account please contact our customer service via the GlobalTestMarket Contact Us form on the website.

Please be assured that all activity and MarketPoints earned are being recorded and we understand you would like to see your accurate account balance as soon as possible.

Stay tuned for the latest updates and have a wonderful day~

Hello Members!

For those of you wondering where Garth is, not to worry, he’s out of the office for a short stint but will be back soon. In the meantime, I’ll be reviewing and responding to your comments and am looking forward to it!

Greetings! GlobalTestMarket members that requested payment between October 2nd through the 8th will be happy to hear that payment was mailed this week.

Please keep in mind that payments can take anywhere from 2-4 weeks to arrive so your patience is greatly appreciated.

Have a great day~

Operations and many Execs are meeting with Development today to discuss timelines for the website and MarketPoint bugs. I hope to have another update later today.

Our Development team requires another 24 to 48 hours to resolve the current MarketPoint and Login issues. Thank you for your patience as our team continues to resolve the current membership problems.

GlobalTestMarket members that requested payment between September 18th through the 24th will be happy to learn that payment was mailed on October 10th. GlobalTestMarket will be issuing payments today to members that requested their incentive during September 25th through October 1st.

Please be patient for these payments. The recent software bugs has prevented a small portion of the membership from being able to redeem. We have records of those members and will be sending their payment as soon as possible.

Our Development team requires another 24 to 48 hours to resolve the current MarketPoint and Login issues. Thank you for your patience as our team continues to resolve the current membership problems.

The GlobalTestMarket Development team has been working around the clock to resolve the MarketPoint reporting error caused by our last software release. We expect all of our databases to communicate with each other successfully on Monday or Tuesday. That means members should be able to see an accurate MarketPoint balance when they login to their GlobalTestMarket account at the GlobalTestMarket website.

If you are still experiencing MarketPoint issues Tuesday afternoon (October 14, 2008) please visit this blog to review any updates. If there are no updates then please submit an inquiry to our customer service. We thank you for your patience and understanding and promise your MarketPoint balance will include every point you have earned.