Members recently observed an increase in the MarketPoint balance, but still had missing points. That was expected because the resolution to our MarketPoint problem required several steps and sequential software releases. We have been working diligently to resolve this issue before the holiday season, and I now have some good news for the membership! Development just announced there is a software release tonight that will resolve 90% of our current MarketPoint reporting issues. Points that were not reported in your account balance between October 2nd through the 9th, along with a few other reporting errors, should be resolved within the next 24 to 48 hours. We require 24 to 48 hours because it takes time for the program script to update millions of accounts. Chances are by the end of Friday the 14th your MarketPoint balance will finally be accurate. The remaining MarketPoint issues will be resolved in a few weeks. Please note only a tiny portion of the membership is impacted by the issue that will be resolved in a few weeks. Will the GlobalTestMarket survey invites accurately report my MarketPoint balance? Members currently receive two different looking invites. Our older invite should accurately report your MarketPoint balance.  Old GlobalTestMarket Invite However, our newer survey invites still have some replication issues. To avoid confusion we are removing the MarketPoint balance total until that issue is resolved. We are recording and awarding points from these invites. At the moment we cannot configure the invite itself to display a correct MarketPoint balance total.  Newer GlobalTestMarket Invite When we are provided with more status updates from our Development team we will post a summary here for your review. Thank you so much for your patience and understanding. We have also started implementing safeguards from preventing future releases from causing so much inconvenience. |
| Posted at 3:08 pm | Filed under Announcements. |
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November 14th, 2008 at 2:08 am
thats a good news that the website will become much better soon,,thanks for the updates hope that the problem ends soon,,
November 15th, 2008 at 12:47 am
i think thats a good news that the website will become much better soon,,thanks for the updates hope that the problem ends soon,,
thanking you
November 16th, 2008 at 11:45 am
Thanks for the update! I did see a large increase in points credited to my account
November 17th, 2008 at 9:26 pm
It looks better in new survey invitation and have a good impression on participants.
November 18th, 2008 at 6:03 am
thanks for the update. Again, the communication with us is so much appreciated.
November 19th, 2008 at 6:12 pm
Thanks for the update.
November 20th, 2008 at 4:59 am
It looks better in new survey invitation and have a good impression on participation.
November 21st, 2008 at 10:32 am
I always enjoy reading these blogs. However,I wish it was easier to find the link to the Blog. I always have to use the Site Map.
November 21st, 2008 at 11:58 am
je trouve que j’ai plus de sondages en ce moment, je suis contente! merci beaucoup!!
November 21st, 2008 at 6:10 pm
Thanks for the update!
I got my balance corrected today!
November 22nd, 2008 at 12:42 am
thank you for the update….
i think thats a good news that the website will become much better soon,,thanks for the updates hope that the problem ends soon,,
laarni…
November 22nd, 2008 at 10:29 pm
Thanks for the update
November 24th, 2008 at 11:25 pm
Thanks for update. Know i can see all my market points in my account. So again thanks for informing.
November 26th, 2008 at 6:38 pm
thanx for the updates looking forward for more surveys.