Hello Members!

For those of you wondering where Garth is, not to worry, he’s out of the office for a short stint but will be back soon. In the meantime, I’ll be reviewing and responding to your comments and am looking forward to it!

Greetings! GlobalTestMarket members that requested payment between October 2nd through the 8th will be happy to hear that payment was mailed this week.

Please keep in mind that payments can take anywhere from 2-4 weeks to arrive so your patience is greatly appreciated.

Have a great day~

Operations and many Execs are meeting with Development today to discuss timelines for the website and MarketPoint bugs. I hope to have another update later today.

Our Development team requires another 24 to 48 hours to resolve the current MarketPoint and Login issues. Thank you for your patience as our team continues to resolve the current membership problems.

GlobalTestMarket members that requested payment between September 18th through the 24th will be happy to learn that payment was mailed on October 10th. GlobalTestMarket will be issuing payments today to members that requested their incentive during September 25th through October 1st.

Please be patient for these payments. The recent software bugs has prevented a small portion of the membership from being able to redeem. We have records of those members and will be sending their payment as soon as possible.

Our Development team requires another 24 to 48 hours to resolve the current MarketPoint and Login issues. Thank you for your patience as our team continues to resolve the current membership problems.

The GlobalTestMarket Development team has been working around the clock to resolve the MarketPoint reporting error caused by our last software release. We expect all of our databases to communicate with each other successfully on Monday or Tuesday. That means members should be able to see an accurate MarketPoint balance when they login to their GlobalTestMarket account at the GlobalTestMarket website.

If you are still experiencing MarketPoint issues Tuesday afternoon (October 14, 2008) please visit this blog to review any updates. If there are no updates then please submit an inquiry to our customer service. We thank you for your patience and understanding and promise your MarketPoint balance will include every point you have earned.

GlobalTestMarket has learned through the Seattle PI that the Federal Trade Commission predicts that Internet scammers will be hard at work taking advantage of millions during the economic crisis. Please take a moment to review there FTC Consumer Alert discussing potential scams around bank failures, mergers and takeovers.

The FTC website is a great resource for learning about new scams, and phishing attacks. During these tough economic times GlobalTestMarket warns everyone to be smart and to investigate any Internet money making opportunity.

GlobalTestMarket members have noticed a few performance issues with the GlobalTestMarket website. Last Wednesday our Development team orchestrated the major software release of our new survey engine. So far the new survey engine is working fabulously. However, the software release did cause some operation issues with the GlobalTestMarket website.

Some members are experiencing difficulties logging into their account, and some members are not able to view their accurate MarketPoint balance. Our Development team is aware of these bugs and is working diligently toward a resolution.

Why did a new survey engine impact the GlobalTestMarket website?

The old survey engine intertwined the software code of the website and survey software. That design no longer met the demands of our growing GlobalTestMarket community. We were required to separate the survey engine code and the website code. This will greatly benefit our members in the future because we will finally be able to expand our website capabilities.

Is GlobalTestMarket accurately recording our survey and MarketPoint history?

Definitely. GlobalTestMarket records member activity on a host of databases. One database is responsible for survey activity, and another is responsible for tracking all of your MarketPoints. During the release it was discovered the MarketPoint database was not updating the new MarketPoint database as fast as expected. The replication of the new database is underway, and is being monitored closely.

I was able to access my account before last Wednesday why can’t I now?

Each member has an account status; enable or disabled. During the release some member accounts were given a blank status; neither enabled or disabled. That is slowly being corrected and any member experiencing that inconvenience should be able to access their account in the next few days.

Last Thursday Finance authorized payments for members that requested their incentive during September 11th through the 17th. That means your check is in the mail and should arrive shortly from our payment vendor located in Canada.